Lenovo extends its Premium Care Service for its customers as good gesture during the ongoing pandemic

Lenovo adds 1 year to its popular 2-year Premium Care warranty for select devices in its consumer lineup from July 1 onwards to provide better support to its loyal customers during the ongoing COVID-19 pandemic.

“At Lenovo, we are committed to putting our customers first, and this entails not only providing game-changing products but also extending them flexible and affordable technical support and solutions. The pandemic has disrupted day-to-day operations and pushed everyone to set up mobile working arrangements which leads to additional wear and tear to devices. Hopefully, with the added year of maintenance in our Premium Care service, our customers can spend their money on more essential goods in these trying times,” said Lenovo Philippines President and General Manager Michael Ngan.

This means that all new IdeaPad, Yoga, Legion, and IdeaCentre devices are now automatically covered for three (3) years with Premium Care’s International Coverage and Local On-site Service, while those with existing warranties may be upgraded to the same.

Premium Care provides direct and easy assistance from Lenovo technicians, fast resolution to PC troubles, and comprehensive support even outside of the user’s home country. Aside from covering the usual store and manufacturer warranty, it possesses the following customer services:

• 24x7 access to Lenovo technicians via phone, chat, e-mail, and WhatsApp
• Comprehensive support for hardware, peripherals, and software
• On-site Repair on the next business day
• ‘Getting started’ and ‘How to’ assistance
• Annual PC Health Check

Lenovo customers are assured of a hassle- and worry-free maintenance experience even in the middle of the pandemic.

The 3-Year Premium Care service is bundled for free upon purchase of IdeaPad, Yoga, and Legion laptops and the IdeaCentre and Legion Tower gaming desktops with Intel Core i5 or i7 and AMD Ryzen 5 or 7 processors. Covered Models are as follows:

IdeaPad Slim 5	IdeaPad Gaming 3i
IdeaPad Slim 5i	Legion 5
IdeaPad Flex 5	Legion 5i
IdeaPad Flex 5i	Legion 5pi
Yoga Slim 7	Legion 7i
Yoga Slim 7i	Legion Tower 5i
Yoga C940	IdeaCentre 3
IdeaPad Gaming 3	IdeaCentre Gaming 5i
IdeaCentre AiO 3

Meanwhile, those who want to extend their existing warranty for other Lenovo devices need to go to their nearest Lenovo or Legion Concept Store or any Lenovo authorized reseller and provide the needed information - model name of the device, its serial number, and the customer’s name and email address for the registration of the new warranty.

The extension from 2-Year Premium Care to 3-Year Premium Care costs PHP 5,300. Users are allowed to extend their Premium Care warranty up until six months before the expiration of their outstanding device warranty. For those with devices currently under Lenovo’s 2-Year Carry-In Warranty can upgrade to the 3-Year Premium Care Warranty solution for PHP 9,100.

For more information about Lenovo’s Premium Care warranty solution and tips on how to maintain your devices, contact Lenovo on Facebook > https://www.facebook.com/lenovophilippines/ or via WhatsApp at +63 23953354. You can also visit > https://www.lenovo.com/ph/en/premium-care.

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iPhone Display Repair Now Offered at Power Mac Center

Finally! You can now get your iPhone screen or display repaired as Power Mac Center’s Apple Authorized Service Provider is now offering replacement repair services. It is the first Service Center in the country to do so. Coverage includes cracked screens and broken displays or any related issues.

Customers with iPhone 6s or later models can take advantage of the new offering exclusively available at Power Mac Center branches in Glorietta 5 and The Annex at SM City North EDSA. Apple Certified Engineers will handle the repairs and only genuine Apple parts are used.

The turnaround time for repair depends on the availability of stocks and the diagnosis. Price starts at P11,025.00 (inclusive of diagnostics fee and replacement parts) and varies depending on the unit. Payment may be made through cash, debit, or straight or installment basis for 3 months with 0% interest for select credit cards.

Get it fast with Express Service or same-day repair for an additional fee of P1,000.00. As a special treat, all clients who avail of the new service will be given exclusive discounts on iPhone screen protectors and protective cases redeemable at the said branches.

“Accidents do happen to the best of us but Power Mac Center came prepared. We take pride in being the first to officially offer this kind of service to Apple clients in the Philippines. Since the servicing is done locally, it’s now more convenient and hassle-free,” said Power Mac Center Marketing Director Joey Alvarez.

For more information about the new service offering, call the Power Mac Center Hotline at 725-4762 (4PMC) or email serviceupdate@powermaccenter.com. Clients can also book an appointment by downloading the PMC Service App or through the Power Mac Center Facebook account at this link (http://bit.ly/PMCfbApp).

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